{"id":80584,"date":"2026-08-10T10:06:21","date_gmt":"2026-08-10T10:06:21","guid":{"rendered":"https:\/\/www.ginefiv.com\/?page_id=80584"},"modified":"2026-08-17T15:05:24","modified_gmt":"2026-08-17T15:05:24","slug":"a-new-chapter-in-our-commitment-to-supporting-you","status":"publish","type":"page","link":"https:\/\/www.ginefiv.com\/en\/a-new-chapter-in-our-commitment-to-supporting-you\/","title":{"rendered":"A new chapter in our commitment to supporting you"},"content":{"rendered":"<div class=\"wp-block-cover alignfull is-light\" style=\"min-height:80vh;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" class=\"wp-block-cover__image-background wp-image-80077 size-large\" alt=\"\" src=\"https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/Banner-Ginemed-1024x576.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/Banner-Ginemed-1024x576.jpg 1024w, https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/Banner-Ginemed-300x169.jpg 300w, https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/Banner-Ginemed-768x432.jpg 768w, https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/Banner-Ginemed.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-40 has-background-dim\" style=\"background-color:#ab7d60\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"> <div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\"> <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"> <h1 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-af7a60313a2e4d31d336652b6bad6a56\" style=\"font-size:30px\">A new chapter in our commitment to supporting you<\/h1>    <p class=\"has-white-color has-text-color has-link-color wp-elements-0a0d95a9c8d38353605024634ee1e9bb wp-block-paragraph\" style=\"font-size:2.5rem\">Ginefiv is becoming part of Ginemed.<\/p>    <p class=\"has-white-color has-text-color has-link-color wp-elements-58c9d1c7d6eacfc601a6d79fd30b206b wp-block-paragraph\" style=\"font-size:1.3em\">What changes is the brand. <strong>What matters to you remains the same<\/strong>: your team, your treatment and the way we support you every step of the way.<\/p> <\/div> <\/div> <\/div><\/div>    <section class=\"wp-block-breadcrumbs\">   <div class=\"content-wrapper\">     <ul>                   <li>               <a href=\"https:\/\/www.ginefiv.com\/en\/\" title=\"Ginefiv Espa\u00f1a\">                 Ginefiv              <\/a>             <\/li>                         <li>               <span class=\"current\" title=\"A new chapter in our commitment to supporting you\">                 A new chapter in our commitment to supporting you              <\/span>             <\/li>                 <\/ul>   <\/div> <\/section>    <div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3a2c8748 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--2)\"> <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"> <h2 class=\"wp-block-heading\">What remains unchanged<\/h2>    <p class=\"wp-block-paragraph\">We know that a fertility treatment journey can raise many questions. That is why we want to explain this change as clearly and simply as possible.<\/p>    <p class=\"wp-block-paragraph\"><strong>Ginefiv is evolving and becoming part of Ginemed<\/strong> so that we can continue supporting you with the same <strong>closeness<\/strong>, <strong>medical expertise<\/strong>, and <strong>commitment<\/strong> you have always known.<\/p>    <p class=\"wp-block-paragraph\">Because when you are making such an important decision, peace of mind matters..<\/p>    <p class=\"wp-block-paragraph\"><\/p>    <p class=\"wp-block-paragraph\"><\/p>    <p class=\"has-turquoise-teal-color has-text-color has-link-color wp-elements-0b7066c84418056666a774aada2e9dfb wp-block-paragraph\"><\/p>    <p class=\"wp-block-paragraph\"><\/p> <\/div>    <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"form\"> <figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/Diseno-sin-titulo-6-1024x683.jpg\" alt=\"\" class=\"wp-image-80096\" srcset=\"https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/Diseno-sin-titulo-6-1024x683.jpg 1024w, https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/Diseno-sin-titulo-6-300x200.jpg 300w, https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/Diseno-sin-titulo-6-768x512.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure> <\/div> <\/div>    <div class=\"wp-block-columns alignfull has-pale-peach-background-color has-background is-layout-flex wp-container-core-columns-is-layout-6ee76cfc wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0\"> <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"> <div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\"> <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"> <h2 class=\"wp-block-heading has-text-align-center\">What is changing and what is not<\/h2>    <p class=\"has-text-align-center wp-block-paragraph\">We understand that news like this may raise questions. <strong>What matters most is knowing whether your team will still be there, whether your treatment will continue, and whether you will continue to feel supported. <\/strong>That is why we want to clearly explain what is changing and what is staying the same in this new chapter.<\/p>    <div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-0d28852b wp-block-columns-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--1);padding-left:var(--wp--preset--spacing--1)\"> <div class=\"wp-block-column has-custom-css has-white-color has-turquoise-teal-background-color has-text-color has-background has-link-color wp-elements-a3ca687d414213fafc9e7def7bf2d731 is-layout-flow wp-block-column-is-layout-flow wp-custom-css-55649a28\"> <p class=\"has-text-align-center wp-block-paragraph\"><strong>What remains the same<\/strong><\/p>    <ul class=\"wp-block-list\"> <li>Your medical team<\/li>    <li>Your treatment<\/li>    <li>Your follow-up care<\/li>    <li>Your clinics<\/li>    <li>The ways you can contact us<\/li>    <li>Our commitment to you<\/li> <\/ul> <\/div>    <div class=\"wp-block-column has-custom-css has-white-color has-text-color has-background has-link-color wp-elements-0e0ad65a1be7d3c0beb6ae05987d6553 is-layout-flow wp-block-column-is-layout-flow wp-custom-css-853180e7\" style=\"background-color:#61afac\"> <p class=\"has-text-align-center wp-block-paragraph\"><strong>What is changing<\/strong><\/p>    <ul class=\"wp-block-list\"> <li>The brand under which we support you<\/li>    <li>Some visual elements in clinics and digital channels<\/li>    <li>The way we identify ourselves going forward<\/li> <\/ul> <\/div> <\/div> <\/div> <\/div> <\/div> <\/div>    <div class=\"wp-block-columns alignfull has-white-background-color has-background is-layout-flex wp-container-core-columns-is-layout-6ee76cfc wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0\"> <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"> <div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-b7321002 wp-block-columns-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--0);padding-left:var(--wp--preset--spacing--0)\"> <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"> <div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-126d782b wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--2);padding-right:var(--wp--preset--spacing--0);padding-bottom:var(--wp--preset--spacing--2);padding-left:var(--wp--preset--spacing--0)\"> <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"> <h2 class=\"wp-block-heading\">Why are we taking this step?<\/h2>    <p class=\"wp-block-paragraph\">Ginefiv and Ginemed share the same approach to fertility care and patient support.<\/p>    <p class=\"wp-block-paragraph\">This new chapter allows us to bring together greater experience, broader knowledge, and a shared way of caring for people.<\/p>    <p class=\"wp-block-paragraph\">Our goal is to help you understand every step more clearly and support you with even greater confidence throughout your journey.<\/p>    <p class=\"has-turquoise-teal-color has-text-color has-link-color wp-elements-0b7066c84418056666a774aada2e9dfb wp-block-paragraph\"><\/p>    <p class=\"wp-block-paragraph\"><\/p> <\/div>    <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"form\"> <figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"724\" height=\"483\" src=\"https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/iStock-1737003404.jpg\" alt=\"\" class=\"wp-image-80143\" srcset=\"https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/iStock-1737003404.jpg 724w, https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/iStock-1737003404-300x200.jpg 300w\" sizes=\"auto, (max-width: 724px) 100vw, 724px\" \/><\/figure> <\/div> <\/div> <\/div> <\/div> <\/div> <\/div>    <div class=\"wp-block-columns alignfull has-pale-peach-background-color has-background is-layout-flex wp-container-core-columns-is-layout-fa319ae0 wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:var(--wp--preset--spacing--3)\"> <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"> <div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\"> <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"> <div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-b7321002 wp-block-columns-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--0);padding-left:var(--wp--preset--spacing--0)\"> <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"> <div class=\"wp-block-columns dos-columnas-separadas is-layout-flex wp-container-core-columns-is-layout-126d782b wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--2);padding-right:var(--wp--preset--spacing--0);padding-bottom:var(--wp--preset--spacing--2);padding-left:var(--wp--preset--spacing--0)\"> <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"> <figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"155\" height=\"155\" src=\"https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/26.png\" alt=\"\" class=\"wp-image-80330\" srcset=\"https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/26.png 155w, https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/26-150x150.png 150w\" sizes=\"auto, (max-width: 155px) 100vw, 155px\" \/><\/figure>    <h2 class=\"wp-block-heading\">If you are already a patient<\/h2>    <p class=\"wp-block-paragraph\">You don&#8217;t need to do anything. Your treatment will continue as before, and you will continue to be supported by the people who know your case.<\/p>    <p class=\"wp-block-paragraph\">If there are any relevant changes affecting your journey, our team will explain them to you personally.<\/p> <\/div>    <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"> <figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"155\" height=\"155\" src=\"https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/25-1.png\" alt=\"\" class=\"wp-image-80336\" srcset=\"https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/25-1.png 155w, https:\/\/www.ginefiv.com\/wp-content\/uploads\/2026\/08\/25-1-150x150.png 150w\" sizes=\"auto, (max-width: 155px) 100vw, 155px\" \/><\/figure>    <h2 class=\"wp-block-heading\">If you are considering starting treatment<\/h2>    <p class=\"wp-block-paragraph\">This new chapter does not change the way we support you.<\/p>    <p class=\"wp-block-paragraph\">We will continue helping people understand their situation, explore their options, and make informed decisions with confidence.<\/p>    <p class=\"wp-block-paragraph\">Because building a family is an important decision. And we believe that understanding each step helps make the journey more reassuring.<\/p>    <p class=\"has-turquoise-teal-color has-text-color has-link-color wp-elements-0b7066c84418056666a774aada2e9dfb wp-block-paragraph\"><\/p>    <p class=\"wp-block-paragraph\"><\/p> <\/div> <\/div> <\/div> <\/div> <\/div> <\/div> <\/div> <\/div>    <p class=\"wp-block-paragraph\"><\/p>    <h2 class=\"wp-block-heading has-text-align-center\">Frequently Asked Questions<\/h2>    <section class=\"accordion-block custom-block-spacing\" >     <div class=\"container\">         <div class=\"row\">             <div class=\"col-12\">                 <div class=\"accordion-block__head\">                                                         <\/div>             <\/div>             <div class=\"col-12\">                 <div class=\"accordion accordion-block__body\" id=\"page-accordion\">                                             <div class=\"card\">                             <div class=\"card-header\" id=\"heading-1\" style=\"border-bottom: 0px;\">                                 <div class=\"card-header__buttons-container faqs-buttons\">                                     <button class=\"btn btn-link btn-block text-left accordion-button\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse-1\" aria-expanded=\"true\" aria-controls=\"collapse-1\">                                         <h2 class=\"title-display heading-sm\" style=\"color: #f9f2ed;\">                                             What has happened to Ginefiv?                                        <\/h2>                                     <\/button>                                     <i class=\"icon size-sm ti ti-chevron-down\"><\/i>                                 <\/div>                             <\/div>                             <div id=\"collapse-1\" class=\"collapse\" style=\"background-color: #f9f2ed; padding: 20px;\" aria-labelledby=\"heading-1\" data-parent=\"#page-accordion\">                                 <div class=\"card-body\">                                     <div class=\"card-body__faqs\">                                         <p>We are beginning a new chapter. Ginefiv is becoming part of Ginemed.<\/p> <p>This union will allow us to continue supporting you with the same closeness and commitment as always, bringing together our experience and a shared approach to caring for people.<\/p> <p>What matters most to you remains unchanged: having a team that listens, guides, and supports you throughout your journey.<\/p>                                     <\/div>                                 <\/div>                             <\/div>                         <\/div>                                             <div class=\"card\">                             <div class=\"card-header\" id=\"heading-2\" style=\"border-bottom: 0px;\">                                 <div class=\"card-header__buttons-container faqs-buttons\">                                     <button class=\"btn btn-link btn-block text-left accordion-button\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse-2\" aria-expanded=\"true\" aria-controls=\"collapse-2\">                                         <h2 class=\"title-display heading-sm\" style=\"color: #f9f2ed;\">                                             Will my doctor change?                                        <\/h2>                                     <\/button>                                     <i class=\"icon size-sm ti ti-chevron-down\"><\/i>                                 <\/div>                             <\/div>                             <div id=\"collapse-2\" class=\"collapse\" style=\"background-color: #f9f2ed; padding: 20px;\" aria-labelledby=\"heading-2\" data-parent=\"#page-accordion\">                                 <div class=\"card-body\">                                     <div class=\"card-body__faqs\">                                         <p>We know that your relationship with your medical team is one of the most important parts of the process.<\/p> <p>That is why we want to reassure you: you will continue to be cared for by the professionals who know your case and support you every step of the way.<\/p>                                     <\/div>                                 <\/div>                             <\/div>                         <\/div>                                             <div class=\"card\">                             <div class=\"card-header\" id=\"heading-3\" style=\"border-bottom: 0px;\">                                 <div class=\"card-header__buttons-container faqs-buttons\">                                     <button class=\"btn btn-link btn-block text-left accordion-button\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse-3\" aria-expanded=\"true\" aria-controls=\"collapse-3\">                                         <h2 class=\"title-display heading-sm\" style=\"color: #f9f2ed;\">                                             Will my treatment change?                                        <\/h2>                                     <\/button>                                     <i class=\"icon size-sm ti ti-chevron-down\"><\/i>                                 <\/div>                             <\/div>                             <div id=\"collapse-3\" class=\"collapse\" style=\"background-color: #f9f2ed; padding: 20px;\" aria-labelledby=\"heading-3\" data-parent=\"#page-accordion\">                                 <div class=\"card-body\">                                     <div class=\"card-body__faqs\">                                         <p>No. Your treatment and follow-up care will continue exactly as before.<\/p> <p>This new chapter does not involve any changes to the management of your case or to the medical decisions you have already made together with your team.<\/p>                                     <\/div>                                 <\/div>                             <\/div>                         <\/div>                                             <div class=\"card\">                             <div class=\"card-header\" id=\"heading-4\" style=\"border-bottom: 0px;\">                                 <div class=\"card-header__buttons-container faqs-buttons\">                                     <button class=\"btn btn-link btn-block text-left accordion-button\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse-4\" aria-expanded=\"true\" aria-controls=\"collapse-4\">                                         <h2 class=\"title-display heading-sm\" style=\"color: #f9f2ed;\">                                             Will treatment prices change?                                        <\/h2>                                     <\/button>                                     <i class=\"icon size-sm ti ti-chevron-down\"><\/i>                                 <\/div>                             <\/div>                             <div id=\"collapse-4\" class=\"collapse\" style=\"background-color: #f9f2ed; padding: 20px;\" aria-labelledby=\"heading-4\" data-parent=\"#page-accordion\">                                 <div class=\"card-body\">                                     <div class=\"card-body__faqs\">                                         <p>We would like to reassure you that this brand change does not involve any changes to treatment prices.<\/p> <p>Any matters related to your quotation or treatment conditions will continue to be managed as they are today. If there are any relevant updates, our team will explain them clearly and personally.<\/p>                                     <\/div>                                 <\/div>                             <\/div>                         <\/div>                                             <div class=\"card\">                             <div class=\"card-header\" id=\"heading-5\" style=\"border-bottom: 0px;\">                                 <div class=\"card-header__buttons-container faqs-buttons\">                                     <button class=\"btn btn-link btn-block text-left accordion-button\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse-5\" aria-expanded=\"true\" aria-controls=\"collapse-5\">                                         <h2 class=\"title-display heading-sm\" style=\"color: #f9f2ed;\">                                             Do I need to complete any formalities?                                        <\/h2>                                     <\/button>                                     <i class=\"icon size-sm ti ti-chevron-down\"><\/i>                                 <\/div>                             <\/div>                             <div id=\"collapse-5\" class=\"collapse\" style=\"background-color: #f9f2ed; padding: 20px;\" aria-labelledby=\"heading-5\" data-parent=\"#page-accordion\">                                 <div class=\"card-body\">                                     <div class=\"card-body__faqs\">                                         <p>No. You do not need to complete any paperwork or take any additional steps.<\/p> <p>We will guide you through this transition so that you can remain focused on what truly matters.<\/p>                                     <\/div>                                 <\/div>                             <\/div>                         <\/div>                                             <div class=\"card\">                             <div class=\"card-header\" id=\"heading-6\" style=\"border-bottom: 0px;\">                                 <div class=\"card-header__buttons-container faqs-buttons\">                                     <button class=\"btn btn-link btn-block text-left accordion-button\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse-6\" aria-expanded=\"true\" aria-controls=\"collapse-6\">                                         <h2 class=\"title-display heading-sm\" style=\"color: #f9f2ed;\">                                             Will the way I contact you change?                                        <\/h2>                                     <\/button>                                     <i class=\"icon size-sm ti ti-chevron-down\"><\/i>                                 <\/div>                             <\/div>                             <div id=\"collapse-6\" class=\"collapse\" style=\"background-color: #f9f2ed; padding: 20px;\" aria-labelledby=\"heading-6\" data-parent=\"#page-accordion\">                                 <div class=\"card-body\">                                     <div class=\"card-body__faqs\">                                         <p>We will continue to be available through our usual contact channels. Any important updates will be communicated to you directly.<\/p>                                     <\/div>                                 <\/div>                             <\/div>                         <\/div>                                             <div class=\"card\">                             <div class=\"card-header\" id=\"heading-7\" style=\"border-bottom: 0px;\">                                 <div class=\"card-header__buttons-container faqs-buttons\">                                     <button class=\"btn btn-link btn-block text-left accordion-button\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse-7\" aria-expanded=\"true\" aria-controls=\"collapse-7\">                                         <h2 class=\"title-display heading-sm\" style=\"color: #f9f2ed;\">                                             Where can I find more information?                                        <\/h2>                                     <\/button>                                     <i class=\"icon size-sm ti ti-chevron-down\"><\/i>                                 <\/div>                             <\/div>                             <div id=\"collapse-7\" class=\"collapse\" style=\"background-color: #f9f2ed; padding: 20px;\" aria-labelledby=\"heading-7\" data-parent=\"#page-accordion\">                                 <div class=\"card-body\">                                     <div class=\"card-body__faqs\">                                         <p>If you have any concerns or would simply like to better understand this new chapter, we will be happy to help.<\/p> <p>You can contact your clinic or our patient care team whenever you need to.<\/p>                                     <\/div>                                 <\/div>                             <\/div>                         <\/div>                                     <\/div>             <\/div>         <\/div>     <\/div> <\/section>   <p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>What remains unchanged We know that a fertility treatment journey can raise many questions. 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